Play hard, we've got you covered. POW Products are fully warrantied with proof of purchase to the original owner against defects in material and workmanship for two years from date of purchase. This warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of materials over extended time and use. We stand behind our products and will always focus on your satisfaction.
If you believe your product has a defect in craftsmanship, we suggest you refer to your original receipt and contact that retailer for warranty evaluation. This is the fastest and easiest way to get a refund, credit, or replacement as we can only process items purchased directly through our website. If the product arrives with a defect, we will replace at no cost to the customer.
In the event we have forgotten to attach a return exchange form with your order, please download the form from here.
To get in touch with us for a Warranty or Return, please fill out the form below.